Get to Know Dutchie
Ultimate Guide to Dutchie: How to use Dutchie for your dispensary or eCommerce business
In the rapidly evolving cannabis industry, staying competitive means leveraging smart technology to streamline operations and improve customer experience. An online menu doesn’t just give existing customers more ways to shop—it also introduces your brand to entirely new audiences.
Dutchie is one of the leading cannabis tech platforms offering essential tools for both in-store and online retailers, including a powerful POS system, online menu functionality, and scalable integrations.
1. In-Store Dispensary POS
Dutchie provides a solid eCommerce foundation for dispensaries. Their system includes customizable menus and seamless integrations that make operations easier and boost customer engagement. With Dutchie, your product catalog is easy to manage and intuitive for shoppers to navigate, whether online or in store.
While Dutchie offers its own POS solution, it also plays well with many other industry standard POS systems and menus. That said, it doesn’t natively integrate with Klaviyo, our recommended platform for email marketing.
That’s where Seedless Media comes in.
We developed a proprietary integration that connects Dutchie and Klaviyo, allowing dispensaries to track revenue and recover 40 to 50 percent of abandoned carts. Our API solution lets you trigger automated flows that turn missed checkouts into real revenue, something standard Dutchie setups simply can’t do.
2. Dutchie Plus: Enhanced Customizability and SEO Benefits
The biggest differences between a standard Dutchie menu and Dutchie Plus are customization and SEO. With a standard embed, menus are often hosted on subdomains like shop.yourdispensary.com and offer limited crawlability, meaning only partial SEO value.
Dutchie Plus, on the other hand, provides a fully built out standalone site. Each product lives on its own indexable page, improving search visibility. The downside? You don’t own the domain or the traffic. If you ever switch providers, you’ll likely need a whole new website to maintain your SEO gains.
3. User-Friendly Interface and Integration
Dutchie’s dashboard and storefront are easy to use for both dispensary teams and customers. Setup is quick, and the platform supports digital payments for a smoother checkout process.
It also includes built in support for in store management with POS systems, helping staff save time and reduce errors. If you’re uploading new products, don’t forget to include high quality photos and clear descriptions. This greatly improves conversion rates.
4. Simplified Online Ordering Process
Dutchie makes it easy for customers to browse, filter, and place orders with minimal effort. The result is a smooth and reliable shopping experience that encourages repeat business.
Bonus: When customers order through Dutchie, they’re automatically opted in to receive email marketing from your dispensary. This opens the door for continued engagement and retention.
5. Flexibility and Scalability
From small startups to large chains, Dutchie’s flexible plans help dispensaries grow on their own terms. Whether you’re using the basic menu or investing in Dutchie Plus, you can scale your tech stack as your business evolves without unnecessary overhead.
Final Thoughts
Dutchie is more than just a menu provider. It’s a tech partner for modern dispensaries looking to grow. With its eCommerce capabilities, POS tools, and customizable Dutchie Plus platform, it offers dispensaries a strong digital foundation.
And when you work with experts like Seedless Media, you unlock even more potential, like revenue generating abandoned cart flows, deeper analytics, and seamless marketing automation.
